Terms of Service

Last Updated: March 2, 2025

Please read these Terms of Service ("Terms") carefully before using the TrustGainz website and services. By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using TrustGainz's services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

2. Description of Services

TrustGainz provides review management and invitation services that help businesses collect authentic customer feedback. Our services include:

• Automated review invitation systems
• Review analytics and reporting
• Customer feedback management tools
• Integration with third-party platforms

3. User Accounts

To access certain features, you must create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access

4. Acceptable Use

You agree not to use our services to:

• Generate fake or fraudulent reviews
• Manipulate review platforms' algorithms
• Send spam or unsolicited communications
• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Distribute malware or harmful content

5. Compliance with Platform Guidelines

Users must comply with the terms of service of all third-party review platforms they integrate with. TrustGainz is not responsible for violations of third-party platform guidelines.

6. Payment and Billing

Some features require payment. By subscribing to a paid plan:

• You agree to pay all fees associated with your plan
• Subscriptions automatically renew unless cancelled
• Refunds are subject to our Refund Policy

7. Intellectual Property

All content, trademarks, and intellectual property on our website are owned by TrustGainz or our licensors. You may not use our intellectual property without written permission.

8. Limitation of Liability

TrustGainz shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

9. Disclaimer of Warranties

Our services are provided "as is" without warranties of any kind, either express or implied. We do not guarantee specific results from using our services.

10. Indemnification

You agree to indemnify and hold TrustGainz harmless from any claims, damages, or expenses arising from your use of our services or violation of these Terms.

11. Termination

We may terminate or suspend your account immediately for any violation of these Terms. Upon termination, your right to use our services ceases immediately.

12. Governing Law

These Terms shall be governed by the laws of the State of California, without regard to its conflict of law provisions.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of our services after changes constitutes acceptance of the new Terms.

14. Contact Information

For questions about these Terms, contact us at:

Email: legal@trustgainz.com
Address: 123 Business Ave, San Francisco, CA 94105